An optimization process is a mix of training and seeing immediate results. Working with a consultant, you address one or more topics, such as Reports. You'll learn more about the capabilities within OTYS and collaborate on a new setup.
With everything you do within OTYS, you input the system with information. Create reports based on events in OTYS. How often are calls made? How many candidates are going for interviews? How many new job vacancies were added last month?
The best reports based on events in OTYS, both for your personal use and on an organizational level. You want that too, right?